Eden Harvesters Privacy Policy

Last Updated: March 21, 2026

Introduction

Eden Harvesters respects your privacy and is committed to protecting your personal information in accordance with applicable data protection laws, including the Protection of Personal Information Act (POPIA) of South Africa.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us, place orders, or visit our website. Personal information refers to any information that can identify you as an individual.

By engaging with Eden Harvesters, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: Your name, phone number, and email address
  • Order Information: Details related to your juice orders and preferences
  • Communication Data: Messages sent via WhatsApp, email, or other platforms
  • Technical Data: IP address, browser type, and general website usage information

How We Collect Information

We collect information through:

  • Direct Communication: When you contact us via WhatsApp, phone, or email
  • Orders: When you place an order (minimum of 3 units applies)
  • Website Interaction: Through cookies and basic analytics tools

Cookies and Website Usage

Our website may use cookies or similar technologies to enhance your browsing experience and understand how visitors use our site. You can control cookie settings through your browser.

How We Use Your Information

We use your personal information to:

  • Process and manage your orders
  • Communicate with you regarding orders, inquiries, or updates
  • Improve our products and customer experience
  • Maintain business records
  • Comply with legal and regulatory obligations

Sharing of Information

Eden Harvesters does not sell your personal information.

We may share your information only where necessary, including:

  • With service providers who assist in running our business (e.g., communication or hosting services)
  • When required by law or to protect our legal rights

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders
  • Maintain records for business or legal purposes
  • Resolve disputes or enforce agreements

Your Rights (POPIA)

Under South African law, you have the right to:

  • Access the personal information we hold about you
  • Request correction or updating of your information
  • Request deletion of your personal data where applicable
  • Object to the processing of your information

To exercise any of these rights, please contact us using the details below.

Children’s Privacy

Our products and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to external websites. Eden Harvesters is not responsible for the privacy practices of those third parties.

Information Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access. However, no system is completely secure, and information shared online is done at your own risk.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised date.

Contact Us

If you have any questions or would like to exercise your privacy rights, please contact us:

Eden Harvesters
WhatsApp: (082) 798 2424
info@edenharvest.co.za

Orders can be placed via WhatsApp using the number above (minimum order of 3 units applies).
We currently operate within South Africa only.